Billing Policy

1. Introduction

This Billing Policy outlines the terms and conditions that govern all payment transactions initiated on Joco Interiors jocointerios.co.uk website. By making a purchase, you agree to be bound by this policy.

2. Payment Methods

We accept the following forms of payment:

Credit Cards (e.g., Visa, MasterCard, American Express)

Debit Cards

PayPal

Klarna

3. Payment Security

All transactions on our website are encrypted using SSL technology to ensure your personal and payment details remain secure. We do not store credit card details or have access to your credit card information unless explicitly provided.

4. Billing Information

Ensure that your billing information is accurate, complete, and up to date to prevent any unnecessary delays with your order. Any discrepancies in the billing information provided may result in order cancellation.

5. Pricing and Currency

All prices listed on our website are in GBP (£). Prices for our products are subject to change without notice. Any discounts or promotions are valid only for the dates specified and can be terminated at our discretion.

6. Taxes

All prices displayed on our website are inclusive with VAT.

7. Order Confirmation

Once payment is successfully made, you will receive an order confirmation email detailing the products ordered, total charges, billing and shipping information, and other relevant details.

8. Failed Transactions

In case of a failed transaction, an email notification will be sent, and the order will not be processed. It may be due to insufficient funds, declined credit, expired card, or other reasons. You may need to contact your bank or card provider for more details.

9. Refunds

Refunds, if applicable, will be processed in accordance with our Refund Policy, which is available on our website.

10. Inquiries and Disputes

If you have any questions regarding a charge or need to dispute a transaction, please contact our customer service team at admin@jocointeriors.co.uk or call us