Delivery Policy

Delivery Policy at Joco Interiors

We are committed to ensuring that your shopping experience with us is not only enjoyable but also hassle-free when it comes to delivery. Here, we've outlined our delivery policies to address common questions and concerns you may have:

1. Standard Delivery for Stock Items

We offer FREE 1 to 2 MAN UK HOME DELIVERY ROOM OF CHOICE for all stock items.

Our dedicated delivery partners strive to complete deliveries of stock items within 5-14 working days from the date of your order.

To enhance your convenience, we partner with a furniture delivery specialist.

You'll receive a phone call to schedule a delivery date and an estimated delivery time.

A text notification will be sent on the day before delivery, confirming that your item is loaded onto the delivery vehicle.

On the day of delivery, our team will give you a courtesy call one hour ahead, ensuring you don't have to take the entire day off or wait all day. 

2. Special Handling of Large Items

For large items such as sofas and wardrobes, we provide 2-man FREE UK delivery to the room of your choice.

This service ensures the safe and convenient placement of your substantial pieces. 

3. Ordering and Payment

You can place your order easily through our user-friendly online platform. Just click the "Add To Basket" button next to the item you desire.

At checkout, enter your delivery and billing information, and securely pay with major credit or debit cards through our encrypted server. 

Alternatively, you can place your order by calling us at Joco Interiors. We accept various payment methods, including credit cards, debit cards, bank transfers, and other customised options.

4. Delivery Charges 

Orders below £100 are subject to a standard delivery charge of £9.99

For deliveries to specific post code areas in Scotland and certain regions listed, orders below £250.00 or £1000.00 might incur a surcharge. We'll contact you to discuss these charges before finalising your order.

AB, BT, DD, DG, EH, FK, G, GY, HS, IM, IV, JE, KA, KW, KY, ML, PA, PH, TD, and ZE might incur a surcharge. Please place your order under no obligation and we will contact you to discuss delivery.

5. Gold Delivery Service

We offer an optional gold delivery service for £100.00 in addition to FREE UK DELIVERY on orders over £100.

This service allows you to:

Specify your preferred delivery day.

Receive a call within 1 hour of ETA.

Have your furniture delivered, assembled in the room of your choice, and all packaging materials removed.

To opt for the gold service, please contact us via email at admin@jocointeriors.co.uk or by calling 024 7634 2121